Tag: customer
Sanas aims to convert one accent to another in real time...
In the customer service industry, your accent dictates many aspects of your job. It shouldn’t be the case that there’s a “better” or “worse”...
Customer engagement platform Dixa raises $105M Series C led by General...
European customer engagement platform Dixa has raised a Series C funding round of $ 105 million, led by growth equity investor General Atlantic....
Didomi raises $40 million to help you manage customer consent
French startup Didomi has raised a $ 40 million Series B funding round led by Elephant and Breega. The company manages consent flows...
Didomi raises $40 million to help you manage customer consent
French startup Didomi has raised a $ 40 million Series B funding round led by Elephant and Breega. The company manages consent flows...
Quiq acquires Snaps to create a combined customer messaging platform
At first glance, Quiq and Snaps might sound like similar startups — they both help businesses talk to their customers via text messaging and...
Customer support startup Gorgias raises $25M
Gorgias announced today that it has raised $ 25 million in Series B funding, bringing the startup’s pre-money valuation to $ 300 million. When...
ultimate.ai scores $20M for a supportive approach to customer service automation
Ultimate.ai, a virtual customer service agent builder, has closed a $ 20 million Series A round of funding, led by Omers Ventures with...
Twilio is buying customer data startup Segment for between $3B and...
Sources have told TechCrunch that Twilio intends to acquire customer data startup Segment for between $ 3 and $ 4 billion. Forbes...
SAP continues to build out customer experience business with Emarsys acquisition
SAP seemed to be all in on customer experience when it acquired Qualtrics for $ 8 billion in 2018. It continued on that...
HumanForest suspends London e-bike sharing service, cuts jobs after customer accident
U.K.-based startup HumanForest has suspended its nascent “free” e-bike service in London this week, after experiencing “mechanical” issues and after a user had...
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