Tag: Zendesk
Zendesk acquires Smooch, doubles down on support via messaging apps like...
One of the bigger developments in customer services has been the impact of social media — both as a place to vent frustration or...
Zendesk expands into CRM with Base acquisition
Zendesk has mostly confined itself to customer service scenarios, but it seems that’s not enough anymore. If you want to truly know the customer...
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